T14_1_3_4_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.4_1
Adults who had a doctor's office or clinic visit in the last 12 months whose doctor sometimes or never listened carefully to them, Medicare managed care, by State, 2010
State	Percent	SE
Alabama	5.8	0.5
Arizona	7.8	0.4
Arkansas	7.6	1.0
California	5.0	0.2
Colorado	4.9	0.5
Connecticut	4.5	0.6
Delaware	5.6	1.0
District of Columbia	5.6	2.0
Florida	6.6	0.3
Georgia	5.3	0.5
Hawaii	4.8	0.5
Idaho	3.8	0.7
Illinois	5.6	0.5
Indiana	5.3	0.5
Iowa	3.1	0.7
Kansas	5.4	1.1
Kentucky	6.8	0.7
Louisiana	5.8	0.6
Maine	4.1	0.6
Maryland	5.6	0.8
Massachusetts	4.7	0.4
Michigan	4.3	0.5
Minnesota	3.5	0.4
Mississippi	7.4	1.4
Missouri	4.5	0.4
Montana	3.9	1.3
Nebraska	4.0	0.8
Nevada	7.2	0.7
New Jersey	4.9	0.5
New Mexico	6.0	0.7
New York	5.8	0.2
North Carolina	4.6	0.5
Ohio	5.1	0.3
Oklahoma	5.8	0.7
Oregon	4.8	0.4
Pennsylvania	4.4	0.3
Puerto Rico	3.2	0.3
Rhode Island	3.7	0.6
South Carolina	8.1	0.9
Tennessee	5.4	0.4
Texas	6.8	0.3
Utah	4.7	0.6
Vermont	5.0	3.4
Virginia	6.8	0.9
Washington	4.0	0.4
West Virginia	3.9	0.9
Wisconsin	4.1	0.4

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Page last reviewed October 2014

Internet Citation: T14_1_3_4_1: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_3_4_1.html