T14_1_3_2a

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.2a
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them,^a by race, United States, 2008
				Single race
		Total		White		Black		Asian		NHOPI		AI/AN		Multiple races
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		8.8	0.3	8.4	0.4	11.5	0.9	10.6	1.4	DSU	DSU	DSU	DSU	12.0	2.3
Age	18-44	10.5	0.6	10.1	0.6	12.7	1.3	11.4	2.1	DSU	DSU	DSU	DSU	12.5	3.4
	45-64��	8.6	0.5	8.4	0.6	10.6	1.2	10.1	2.1	DSU	DSU	DSU	DSU	DSU	DSU
	65 and over��	5.7	0.5	5.2	0.6	9.4	1.7	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Gender	Male��	8.6	0.5	8.2	0.5	11.2	1.5	10.0	2.0	DSU	DSU	DSU	DSU	DSU	DSU
Gender	Female��	9.0	0.4	8.5	0.5	11.6	1.0	11.1	1.7	DSU	DSU	DSU	DSU	10.2	2.4
Family income^b	Negative/poor��	13.7	1.0	13.1	1.3	15.1	1.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Near poor/low��	10.5	0.8	10.4	0.9	11.6	1.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Middle��	9.2	0.6	8.6	0.7	12.6	1.9	11.2	2.2	DSU	DSU	DSU	DSU	DSU	DSU
	High��	7.0	0.5	6.7	0.5	7.3	1.4	8.7	2.1	DSU	DSU	DSU	DSU	DSU	DSU
Education^c	Less than high school��	11.8	0.8	11.7	1.0	13.8	1.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	High school graduate��	9.0	0.6	8.4	0.6	12.5	1.6	13.3	3.7	DSU	DSU	DSU	DSU	DSU	DSU
	At least some college��	7.9	0.4	7.5	0.4	9.7	1.1	10.2	1.8	DSU	DSU	DSU	DSU	12.6	3.5
Employment status, ages 18-64	Employed��	9.2	0.4	8.8	0.5	10.9	1.1	10.7	1.6	DSU	DSU	DSU	DSU	11.1	2.9
Employment status, ages 18-64	Not employed��	11.4	0.9	10.9	0.9	14.5	1.7	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, ages 18-64	Any private��	8.1	0.4	7.8	0.4	10.0	1.2	9.9	1.7	DSU	DSU	DSU	DSU	11.5	3.1
	Public only��	15.4	1.2	15.8	1.5	14.9	1.7	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Uninsured��	14.7	1.3	14.7	1.4	15.5	2.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, age 65 and over	Medicare only��	4.8	0.7	4.2	0.7	10.4	2.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and private��	5.5	0.8	5.4	0.9	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and other public��	9.9	1.8	9.6	2.3	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Residence location^d	Metropolitan��	9.1	0.4	8.5	0.4	11.6	0.9	10.8	1.5	DSU	DSU	DSU	DSU	13.1	2.5
	Large central metro	9.5	0.6	8.5	0.8	13.0	1.2	11.6	2.2	DSU	DSU	DSU	DSU	DSU	DSU
	Large fringe metro�	8.1	0.6	7.7	0.6	11.2	2.1	6.5	1.9	DSU	DSU	DSU	DSU	DSU	DSU
	Medium metro��	9.7	0.8	9.2	0.9	10.7	2.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Small metro��	9.1	1.4	9.5	1.5	6.8	1.9	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Nonmetropolitan��	7.7	0.9	7.7	0.9	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Micropolitan��	7.8	1.1	7.9	1.1	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Noncore��	7.4	1.3	7.2	1.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Language spoken most often at home	English��	8.5	0.3	8.1	0.4	11.2	0.8	8.7	1.7	DSU	DSU	DSU	DSU	11.6	2.3
Language spoken most often at home	Other��	12.4	1.1	11.7	1.2	DSU	DSU	12.8	2.3	DSU	DSU	DSU	DSU	DSU	DSU
Perceived health status	Excellent/very good/good��	7.4	0.3	6.9	0.3	10.5	1.0	10.2	1.5	DSU	DSU	DSU	DSU	10.0	2.6
Perceived health status	Fair/poor��	16.2	1.0	16.5	1.2	15.8	1.7	13.6	3.5	DSU	DSU	DSU	DSU	DSU	DSU
Activity limitations^d	Basic activities	11.7	0.8	11.5	0.9	14.5	1.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Complex activities�	16.4	1.2	16.1	1.4	16.9	2.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Neither basic nor complex activities	8.0	0.4	7.5	0.4	10.9	1.0	10.7	1.5	DSU	DSU	DSU	DSU	9.0	2.5
U.S. born	Yes��	8.6	0.3	8.2	0.4	11.2	0.9	DSU	DSU	DSU	DSU	DSU	DSU	12.0	2.4
U.S. born	No��	10.7	0.8	10.0	1.0	13.7	2.8	11.9	1.7	DSU	DSU	DSU	DSU	DSU	DSU

^a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

^b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Page last reviewed October 2014

Internet Citation: T14_1_3_2a: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_3_2a.html