T14_1_1_5_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5_1
Adults who had a doctor's office or clinic visit in the last 12 months whose doctor sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare fee for service, by State, 2010
State	Percent	SE
Alabama	5.1	0.8
Alaska	3.9	1.1
Arizona	5.2	0.8
Arkansas	7.0	1.3
California	4.3	0.4
Colorado	5.4	1.0
Connecticut	4.8	0.9
Delaware	2.6	0.8
District of Columbia	5.9	1.3
Florida	4.5	0.4
Georgia	5.8	0.8
Hawaii	6.0	1.2
Idaho	4.0	1.1
Illinois	3.9	0.5
Indiana	3.7	0.7
Iowa	3.6	1.0
Kansas	6.1	1.2
Kentucky	5.0	0.9
Louisiana	5.0	0.9
Maine	3.9	1.0
Maryland	4.9	0.7
Massachusetts	3.7	0.6
Michigan	4.9	0.6
Minnesota	3.1	0.9
Mississippi	4.6	1.1
Missouri	4.6	0.7
Montana	3.5	1.0
Nebraska	3.9	1.0
Nevada	4.6	1.1
New Hampshire	4.8	1.1
New Jersey	4.4	0.6
New Mexico	3.4	1.0
New York	4.1	0.4
North Carolina	5.3	0.6
North Dakota	3.7	1.0
Ohio	3.9	0.5
Oklahoma	5.3	1.0
Oregon	3.0	0.9
Pennsylvania	3.6	0.5
Puerto Rico	5.1	1.2
Rhode Island	4.0	1.0
South Carolina	3.5	0.7
South Dakota	4.3	1.1
Tennessee	4.3	0.7
Texas	5.3	0.4
Utah	3.2	0.9
Vermont	4.2	1.0
Virgin Islands	7.0	1.4
Virginia	4.4	0.6
Washington	4.8	0.8
West Virginia	5.1	1.1
Wisconsin	4.1	0.8
Wyoming	4.1	1.1

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Page last reviewed October 2014

Internet Citation: T14_1_1_5_1: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_1_5_1.html