Table 14_1_9-3
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 65.4 | 1.7 | 67.4 | 2.0 | 69.4 | 1.7 |
| Alaska | 72.3 | 2.7 | 69.6 | 2.7 | 70.5 | 2.6 |
| Arizona | 63.3 | 1.8 | 64.0 | 2.3 | 64.7 | 2.0 |
| Arkansas | 67.9 | 2.3 | 63.5 | 2.6 | 69.5 | 2.4 |
| California | 65.9 | 0.9 | 66.0 | 1.1 | 64.5 | 1.2 |
| Colorado | 73.9 | 2.0 | 64.2 | 2.8 | 66.8 | 2.4 |
| Connecticut | 74.2 | 1.8 | 72.3 | 2.5 | 67.9 | 2.4 |
| Delaware | 73.4 | 2.2 | 70.9 | 2.6 | 73.8 | 2.3 |
| District of Columbia | 67.0 | 2.4 | 70.9 | 2.9 | 70.0 | 2.6 |
| Florida | 64.8 | 0.9 | 66.0 | 1.1 | 67.4 | 1.2 |
| Georgia | 66.8 | 1.5 | 65.2 | 1.8 | 64.7 | 1.7 |
| Hawaii | 71.1 | 2.3 | 73.5 | 2.7 | 70.0 | 2.6 |
| Idaho | 66.1 | 2.5 | 70.3 | 2.6 | 67.0 | 2.7 |
| Illinois | 70.2 | 1.1 | 68.5 | 1.3 | DNC | DNC |
| Indiana | 73.3 | 1.6 | 69.8 | 1.7 | 68.9 | 1.7 |
| Iowa | 69.0 | 2.5 | 66.5 | 2.5 | 69.0 | 2.6 |
| Kansas | 70.7 | 2.4 | 69.4 | 2.5 | 68.0 | 2.6 |
| Kentucky | 71.4 | 1.7 | 67.9 | 2.1 | 67.8 | 1.9 |
| Louisiana | 74.6 | 1.9 | 70.7 | 2.4 | 71.6 | 2.0 |
| Maine | 73.3 | 2.3 | 70.4 | 2.5 | 71.9 | 2.4 |
| Maryland | 67.8 | 1.5 | 68.3 | 2.0 | 69.3 | 1.7 |
| Massachusetts | 70.8 | 1.5 | 70.9 | 1.9 | 70.0 | 1.7 |
| Michigan | 71.3 | 1.2 | 70.6 | 1.4 | 69.5 | 1.3 |
| Minnesota | 65.3 | 2.5 | 70.3 | 2.4 | 73.1 | 2.4 |
| Mississippi | 70.8 | 2.4 | 73.3 | 2.5 | 70.9 | 2.6 |
| Missouri | 70.2 | 1.6 | 68.7 | 1.9 | 66.0 | 1.8 |
| Montana | 71.7 | 2.5 | 69.7 | 2.6 | 72.9 | 2.6 |
| Nebraska | 69.5 | 2.5 | 65.9 | 2.7 | 67.6 | 2.7 |
| Nevada | 66.5 | 2.4 | 71.0 | 2.8 | 67.7 | 2.6 |
| New Hampshire | 71.1 | 2.3 | 67.7 | 2.7 | 67.9 | 2.6 |
| New Jersey | 67.9 | 1.2 | 67.9 | 1.7 | 68.2 | 1.4 |
| New Mexico | 63.3 | 2.6 | 72.2 | 2.9 | 64.8 | 2.6 |
| New York | 68.6 | 0.9 | 69.5 | 1.2 | 69.7 | 1.1 |
| North Carolina | 70.5 | 1.3 | 67.7 | 1.5 | 67.4 | 1.5 |
| North Dakota | 66.9 | 2.5 | 65.5 | 2.8 | 64.9 | 2.8 |
| Ohio | 67.8 | 1.1 | 69.1 | 1.3 | 66.8 | 1.3 |
| Oklahoma | 68.6 | 2.0 | 68.4 | 2.4 | 64.7 | 2.3 |
| Oregon | 67.7 | 2.5 | 67.4 | 2.8 | 63.0 | 2.8 |
| Pennsylvania | 71.3 | 1.1 | 69.6 | 1.4 | 72.5 | 1.2 |
| Puerto Rico | 66.6 | 2.4 | 63.0 | 3.7 | 70.7 | 2.6 |
| Rhode Island | 73.6 | 2.2 | 72.3 | 2.7 | 71.9 | 2.5 |
| South Carolina | 70.7 | 1.7 | 66.5 | 2.1 | 69.1 | 1.9 |
| South Dakota | 65.5 | 2.6 | 65.0 | 2.7 | 68.5 | 2.8 |
| Tennessee | 71.2 | 1.7 | 71.6 | 1.8 | 66.5 | 1.8 |
| Texas | 69.2 | 0.9 | 68.8 | 1.1 | 69.4 | 1.2 |
| Utah | 63.2 | 2.5 | 63.1 | 2.8 | 61.6 | 2.9 |
| Vermont | 74.4 | 2.3 | 75.2 | 2.4 | 70.3 | 2.6 |
| Virgin Islands | 72.1 | 2.6 | 71.5 | 2.9 | 73.4 | 2.7 |
| Virginia | 68.5 | 1.4 | 66.8 | 1.7 | 67.9 | 1.5 |
| Washington | 68.7 | 1.7 | 71.2 | 2.0 | 64.0 | 1.9 |
| West Virginia | 67.9 | 2.5 | 67.2 | 2.6 | 69.4 | 2.4 |
| Wisconsin | 66.8 | 1.8 | 69.3 | 2.0 | 69.5 | 1.7 |
| Wyoming | 69.7 | 2.5 | 68.8 | 2.6 | 68.0 | 2.6 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_9-3: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_9-3.html
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