Table 14_1_7-4
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 81.3 | 1.0 | 83.2 | 1.0 | 81.3 | 1.2 |
| Arizona | 76.7 | 0.6 | 76.8 | 0.6 | 77.5 | 0.9 |
| Arkansas | 77.9 | 1.9 | 80.4 | 1.7 | 82.2 | 2.3 |
| California | 80.2 | 0.4 | 78.9 | 0.4 | 78.8 | 0.6 |
| Colorado | 81.5 | 0.8 | 80.9 | 0.8 | 78.1 | 1.6 |
| Connecticut | 82.7 | 1.1 | 84.1 | 1.2 | 81.1 | 2.0 |
| Delaware | DNC | DNC | 79.3 | 3.0 | 61.8 | 9.5 |
| District of Columbia | 85.5 | 3.2 | 82.6 | 4.2 | 84.8 | 3.3 |
| Florida | 79.0 | 0.4 | 76.7 | 0.4 | 77.3 | 0.6 |
| Georgia | 82.0 | 1.1 | 80.9 | 1.3 | 79.8 | 1.6 |
| Hawaii | 80.2 | 1.1 | 80.4 | 1.2 | 82.0 | 1.5 |
| Idaho | 77.5 | 1.5 | 79.3 | 1.7 | 76.2 | 2.0 |
| Illinois | 81.5 | 0.9 | 82.7 | 0.9 | 82.2 | 1.1 |
| Indiana | 82.9 | 1.0 | 82.5 | 0.9 | 82.9 | 1.4 |
| Iowa | 84.7 | 2.0 | 83.1 | 1.7 | 75.5 | 5.2 |
| Kansas | 82.1 | 2.1 | 84.3 | 2.1 | 80.4 | 1.6 |
| Kentucky | 79.7 | 1.2 | 80.0 | 1.2 | 80.9 | 1.4 |
| Louisiana | 81.3 | 1.0 | 79.3 | 1.1 | 82.7 | 1.4 |
| Maine | 85.6 | 1.2 | 79.9 | 2.2 | 83.8 | 2.0 |
| Maryland | 80.4 | 1.1 | 82.0 | 1.3 | 81.2 | 1.4 |
| Massachusetts | 82.3 | 0.8 | 82.9 | 0.7 | 82.6 | 1.2 |
| Michigan | 81.2 | 1.2 | 81.2 | 1.2 | 79.5 | 1.4 |
| Minnesota | 82.7 | 0.7 | 82.5 | 0.7 | 81.2 | 1.2 |
| Mississippi | 77.0 | 3.2 | 79.2 | 3.7 | DNC | DNC |
| Missouri | 80.8 | 0.8 | 80.5 | 0.8 | 77.8 | 1.2 |
| Montana | DNC | DNC | 76.3 | 4.4 | 85.3 | 1.8 |
| Nebraska | 81.3 | 1.7 | 82.6 | 1.7 | 80.8 | 1.9 |
| Nevada | 76.6 | 1.2 | 71.7 | 1.1 | 72.4 | 2.2 |
| New Jersey | 81.4 | 0.9 | 80.5 | 0.9 | 79.7 | 1.3 |
| New Mexico | 81.3 | 1.2 | 83.9 | 1.2 | 82.8 | 1.4 |
| New York | 81.3 | 0.4 | 80.5 | 0.4 | 80.1 | 0.6 |
| North Carolina | 81.0 | 1.0 | 80.6 | 1.1 | 81.9 | 1.4 |
| Ohio | 80.5 | 0.6 | 81.0 | 0.6 | 79.0 | 0.9 |
| Oklahoma | 79.3 | 1.3 | 79.3 | 1.4 | 77.7 | 1.6 |
| Oregon | 79.3 | 0.7 | 79.4 | 0.7 | 78.4 | 0.9 |
| Pennsylvania | 83.2 | 0.4 | 82.5 | 0.4 | 83.3 | 0.5 |
| Puerto Rico | 89.3 | 0.5 | 89.7 | 0.4 | 89.9 | 0.6 |
| Rhode Island | 83.9 | 1.2 | 86.2 | 1.1 | 84.8 | 1.5 |
| South Carolina | 80.8 | 1.8 | 82.5 | 2.2 | DNC | DNC |
| South Dakota | DNC | DNC | 81.6 | 2.7 | DNC | DNC |
| Tennessee | 84.2 | 0.9 | 82.5 | 0.9 | 82.7 | 1.2 |
| Texas | 80.4 | 0.5 | 80.0 | 0.6 | 80.0 | 0.8 |
| Utah | 78.4 | 1.3 | 79.1 | 1.5 | 78.8 | 1.4 |
| Virginia | 83.5 | 1.6 | 82.7 | 2.3 | 78.6 | 2.4 |
| Washington | 80.0 | 0.9 | 80.0 | 0.9 | 80.0 | 1.3 |
| West Virginia | 82.7 | 1.7 | 81.4 | 1.5 | 85.1 | 2.0 |
| Wisconsin | 82.9 | 0.9 | 81.8 | 0.9 | 82.2 | 1.1 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_7-4: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_7-4.html
5600 Fishers Lane Rockville, MD 20857