Table 14_1_7-3
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 78.2 | 1.5 | 80.1 | 1.7 | 80.9 | 1.5 |
| Alaska | 78.8 | 2.4 | 77.1 | 2.5 | 78.7 | 2.3 |
| Arizona | 74.9 | 1.7 | 74.0 | 2.1 | 77.3 | 1.7 |
| Arkansas | 80.9 | 1.9 | 77.5 | 2.3 | 80.1 | 2.1 |
| California | 78.1 | 0.7 | 78.8 | 1.0 | 77.8 | 1.0 |
| Colorado | 79.2 | 1.9 | 76.7 | 2.5 | 82.4 | 2.0 |
| Connecticut | 81.0 | 1.6 | 85.6 | 2.0 | 79.2 | 2.1 |
| Delaware | 79.8 | 2.0 | 83.4 | 2.1 | 82.1 | 2.0 |
| District of Columbia | 79.1 | 2.1 | 82.0 | 2.5 | 80.9 | 2.2 |
| Florida | 77.6 | 0.8 | 76.3 | 1.0 | 77.3 | 1.0 |
| Georgia | 80.7 | 1.2 | 80.6 | 1.5 | 76.5 | 1.5 |
| Hawaii | 81.4 | 2.0 | 82.2 | 2.4 | 82.9 | 2.1 |
| Idaho | 77.1 | 2.3 | 78.4 | 2.3 | 78.4 | 2.4 |
| Illinois | 80.2 | 1.0 | 81.0 | 1.1 | DNC | DNC |
| Indiana | 82.6 | 1.3 | 81.6 | 1.4 | 80.5 | 1.4 |
| Iowa | 82.6 | 2.1 | 77.5 | 2.2 | 80.1 | 2.2 |
| Kansas | 77.1 | 2.2 | 80.2 | 2.2 | 83.4 | 2.1 |
| Kentucky | 81.8 | 1.5 | 80.3 | 1.8 | 77.7 | 1.7 |
| Louisiana | 85.3 | 1.6 | 82.3 | 2.0 | 82.2 | 1.7 |
| Maine | 84.6 | 1.9 | 78.1 | 2.3 | 81.7 | 2.1 |
| Maryland | 79.4 | 1.3 | 79.0 | 1.8 | 81.1 | 1.4 |
| Massachusetts | 80.7 | 1.3 | 82.8 | 1.5 | 80.8 | 1.5 |
| Michigan | 81.9 | 1.0 | 80.1 | 1.2 | 79.2 | 1.2 |
| Minnesota | 77.7 | 2.2 | 82.7 | 2.0 | 83.2 | 2.0 |
| Mississippi | 78.9 | 2.2 | 82.2 | 2.1 | 82.7 | 2.1 |
| Missouri | 82.5 | 1.3 | 80.1 | 1.6 | 78.1 | 1.6 |
| Montana | 79.0 | 2.2 | 82.7 | 2.1 | 78.1 | 2.4 |
| Nebraska | 83.4 | 2.0 | 80.3 | 2.2 | 77.9 | 2.4 |
| Nevada | 76.8 | 2.2 | 80.8 | 2.4 | 79.6 | 2.3 |
| New Hampshire | 79.0 | 2.1 | 77.6 | 2.4 | 79.3 | 2.2 |
| New Jersey | 81.0 | 1.0 | 77.7 | 1.5 | 79.5 | 1.2 |
| New Mexico | 79.4 | 2.2 | 82.5 | 2.5 | 77.3 | 2.3 |
| New York | 80.5 | 0.8 | 80.1 | 1.1 | 79.8 | 1.0 |
| North Carolina | 80.9 | 1.1 | 79.3 | 1.3 | 79.5 | 1.3 |
| North Dakota | 80.9 | 2.1 | 75.4 | 2.5 | 78.2 | 2.5 |
| Ohio | 79.0 | 1.0 | 80.6 | 1.1 | 79.6 | 1.1 |
| Oklahoma | 79.0 | 1.7 | 78.2 | 2.1 | 73.6 | 2.2 |
| Oregon | 80.4 | 2.1 | 78.0 | 2.5 | 77.0 | 2.4 |
| Pennsylvania | 82.4 | 0.9 | 80.1 | 1.2 | 80.6 | 1.1 |
| Puerto Rico | 88.4 | 1.6 | 86.3 | 2.6 | 87.6 | 1.9 |
| Rhode Island | 85.2 | 1.7 | 85.5 | 2.1 | 82.6 | 2.1 |
| South Carolina | 80.6 | 1.5 | 82.3 | 1.7 | 84.6 | 1.5 |
| South Dakota | 74.3 | 2.4 | 79.5 | 2.3 | 78.4 | 2.5 |
| Tennessee | 83.1 | 1.4 | 83.3 | 1.5 | 80.5 | 1.5 |
| Texas | 80.7 | 0.8 | 79.5 | 1.0 | 79.7 | 1.0 |
| Utah | 72.6 | 2.3 | 75.2 | 2.5 | 74.3 | 2.6 |
| Vermont | 85.6 | 1.8 | 83.9 | 2.1 | 79.6 | 2.3 |
| Virgin Islands | 85.1 | 2.1 | 82.6 | 2.5 | 87.0 | 2.0 |
| Virginia | 81.0 | 1.2 | 79.3 | 1.5 | 81.3 | 1.3 |
| Washington | 80.6 | 1.4 | 82.8 | 1.7 | 75.3 | 1.7 |
| West Virginia | 79.3 | 2.1 | 78.3 | 2.3 | 79.9 | 2.1 |
| Wisconsin | 76.7 | 1.6 | 78.4 | 1.8 | 80.4 | 1.5 |
| Wyoming | 82.1 | 2.1 | 74.6 | 2.5 | 74.0 | 2.4 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_7-3: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_7-3.html
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