Table 14_1_5-4
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 73.9 | 1.1 | 77.0 | 1.1 | 75.9 | 1.3 |
| Arizona | 71.5 | 0.7 | 69.7 | 0.7 | 73.1 | 1.0 |
| Arkansas | 70.2 | 2.0 | 74.0 | 1.9 | 75.2 | 2.6 |
| California | 74.2 | 0.4 | 72.3 | 0.4 | 72.2 | 0.6 |
| Colorado | 75.1 | 0.9 | 75.8 | 0.9 | 74.6 | 1.7 |
| Connecticut | 74.9 | 1.3 | 78.5 | 1.4 | 78.0 | 2.1 |
| Delaware | DNC | DNC | 72.4 | 3.3 | 63.0 | 9.4 |
| District of Columbia | 77.5 | 3.8 | 74.7 | 4.8 | 79.8 | 3.7 |
| Florida | 73.2 | 0.4 | 71.8 | 0.5 | 72.5 | 0.6 |
| Georgia | 75.3 | 1.2 | 75.3 | 1.4 | 75.7 | 1.7 |
| Hawaii | 72.8 | 1.2 | 74.6 | 1.3 | 76.3 | 1.6 |
| Idaho | 71.7 | 1.6 | 71.4 | 2.0 | 74.2 | 2.0 |
| Illinois | 76.3 | 1.0 | 76.7 | 1.0 | 75.0 | 1.2 |
| Indiana | 76.3 | 1.2 | 74.1 | 1.1 | 78.9 | 1.5 |
| Iowa | 77.6 | 2.3 | 76.1 | 1.9 | 62.0 | 5.9 |
| Kansas | 75.5 | 2.3 | 76.9 | 2.4 | 74.4 | 1.8 |
| Kentucky | 74.0 | 1.4 | 72.0 | 1.4 | 73.7 | 1.6 |
| Louisiana | 78.4 | 1.1 | 75.1 | 1.2 | 79.4 | 1.5 |
| Maine | 81.6 | 1.3 | 74.1 | 2.4 | 79.9 | 2.1 |
| Maryland | 72.6 | 1.3 | 73.8 | 1.5 | 73.7 | 1.6 |
| Massachusetts | 75.6 | 0.9 | 77.6 | 0.8 | 74.9 | 1.4 |
| Michigan | 73.5 | 1.4 | 74.2 | 1.3 | 73.3 | 1.5 |
| Minnesota | 75.3 | 0.8 | 75.4 | 0.8 | 72.8 | 1.4 |
| Mississippi | 71.0 | 3.5 | 76.9 | 3.8 | DNC | DNC |
| Missouri | 73.0 | 0.9 | 74.6 | 0.9 | 71.7 | 1.3 |
| Montana | DNC | DNC | 78.9 | 4.3 | 79.9 | 2.1 |
| Nebraska | 72.6 | 1.9 | 76.3 | 1.9 | 73.7 | 2.1 |
| Nevada | 70.6 | 1.3 | 67.1 | 1.1 | 66.8 | 2.3 |
| New Jersey | 73.4 | 1.0 | 73.0 | 1.0 | 73.5 | 1.4 |
| New Mexico | 73.8 | 1.4 | 76.1 | 1.4 | 74.3 | 1.6 |
| New York | 73.4 | 0.5 | 72.8 | 0.4 | 73.5 | 0.6 |
| North Carolina | 75.8 | 1.1 | 75.2 | 1.2 | 77.2 | 1.6 |
| Ohio | 75.1 | 0.7 | 74.3 | 0.6 | 71.6 | 1.0 |
| Oklahoma | 75.9 | 1.4 | 74.3 | 1.5 | 71.7 | 1.7 |
| Oregon | 72.8 | 0.8 | 72.2 | 0.8 | 72.7 | 1.0 |
| Pennsylvania | 77.3 | 0.4 | 76.1 | 0.4 | 77.2 | 0.6 |
| Puerto Rico | 73.4 | 0.7 | 74.4 | 0.6 | 76.9 | 0.9 |
| Rhode Island | 75.0 | 1.4 | 79.2 | 1.3 | 80.0 | 1.7 |
| South Carolina | 74.0 | 2.0 | 77.8 | 2.4 | DNC | DNC |
| South Dakota | DNC | DNC | 72.6 | 3.1 | DNC | DNC |
| Tennessee | 76.6 | 1.0 | 75.6 | 1.0 | 75.6 | 1.3 |
| Texas | 73.4 | 0.6 | 73.0 | 0.6 | 74.3 | 0.9 |
| Utah | 73.6 | 1.4 | 71.7 | 1.6 | 72.0 | 1.5 |
| Virginia | 75.7 | 1.8 | 79.0 | 2.4 | 73.4 | 2.6 |
| Washington | 73.4 | 1.0 | 74.5 | 1.0 | 74.0 | 1.4 |
| West Virginia | 74.7 | 1.9 | 75.1 | 1.6 | 79.2 | 2.2 |
| Wisconsin | 77.5 | 1.0 | 77.4 | 1.0 | 77.1 | 1.2 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_5-4: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_5-4.html
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