Table 14_1_5-3
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 72.3 | 1.6 | 75.7 | 1.8 | 74.3 | 1.7 |
| Alaska | 76.9 | 2.5 | 74.6 | 2.6 | 73.1 | 2.5 |
| Arizona | 69.3 | 1.8 | 71.0 | 2.2 | 72.1 | 1.9 |
| Arkansas | 73.8 | 2.2 | 70.2 | 2.5 | 74.2 | 2.3 |
| California | 72.4 | 0.8 | 72.9 | 1.0 | 72.2 | 1.1 |
| Colorado | 74.7 | 2.0 | 71.7 | 2.6 | 73.3 | 2.3 |
| Connecticut | 76.5 | 1.7 | 77.3 | 2.4 | 76.4 | 2.1 |
| Delaware | 74.6 | 2.2 | 76.2 | 2.4 | 78.6 | 2.2 |
| District of Columbia | 74.0 | 2.3 | 77.0 | 2.7 | 74.4 | 2.4 |
| Florida | 71.5 | 0.8 | 70.7 | 1.1 | 71.7 | 1.1 |
| Georgia | 73.7 | 1.4 | 73.1 | 1.6 | 72.2 | 1.6 |
| Hawaii | 74.6 | 2.2 | 75.6 | 2.7 | 76.9 | 2.3 |
| Idaho | 68.3 | 2.5 | 76.2 | 2.4 | 72.7 | 2.6 |
| Illinois | 72.4 | 1.1 | 75.1 | 1.2 | DNC | DNC |
| Indiana | 75.4 | 1.5 | 74.5 | 1.6 | 73.7 | 1.6 |
| Iowa | 70.7 | 2.5 | 71.7 | 2.4 | 74.9 | 2.4 |
| Kansas | 71.9 | 2.3 | 72.4 | 2.4 | 74.0 | 2.4 |
| Kentucky | 75.1 | 1.6 | 75.2 | 2.0 | 70.8 | 1.9 |
| Louisiana | 81.1 | 1.7 | 75.1 | 2.3 | 76.2 | 1.9 |
| Maine | 78.9 | 2.2 | 73.1 | 2.4 | 76.4 | 2.3 |
| Maryland | 74.2 | 1.4 | 73.5 | 1.9 | 73.3 | 1.6 |
| Massachusetts | 75.6 | 1.4 | 77.3 | 1.7 | 74.3 | 1.6 |
| Michigan | 74.3 | 1.1 | 72.8 | 1.4 | 74.4 | 1.2 |
| Minnesota | 69.2 | 2.4 | 74.7 | 2.2 | 75.3 | 2.4 |
| Mississippi | 73.4 | 2.4 | 75.5 | 2.4 | 74.8 | 2.4 |
| Missouri | 72.7 | 1.5 | 71.0 | 1.9 | 70.7 | 1.7 |
| Montana | 75.1 | 2.4 | 73.3 | 2.5 | 74.8 | 2.5 |
| Nebraska | 76.5 | 2.3 | 68.4 | 2.6 | 69.3 | 2.7 |
| Nevada | 72.1 | 2.3 | 72.7 | 2.8 | 73.8 | 2.5 |
| New Hampshire | 69.6 | 2.4 | 73.2 | 2.5 | 76.1 | 2.3 |
| New Jersey | 73.1 | 1.2 | 68.8 | 1.6 | 72.5 | 1.4 |
| New Mexico | 73.0 | 2.4 | 76.7 | 2.7 | 70.4 | 2.5 |
| New York | 73.2 | 0.9 | 73.7 | 1.2 | 73.9 | 1.1 |
| North Carolina | 76.6 | 1.2 | 72.7 | 1.4 | 74.6 | 1.4 |
| North Dakota | 77.4 | 2.3 | 67.1 | 2.7 | 68.6 | 2.8 |
| Ohio | 72.1 | 1.1 | 73.0 | 1.3 | 73.1 | 1.2 |
| Oklahoma | 74.6 | 1.9 | 73.0 | 2.3 | 69.8 | 2.2 |
| Oregon | 72.6 | 2.3 | 69.5 | 2.7 | 71.8 | 2.6 |
| Pennsylvania | 75.8 | 1.1 | 72.5 | 1.4 | 75.7 | 1.2 |
| Puerto Rico | 74.7 | 2.2 | 64.4 | 3.6 | 78.4 | 2.4 |
| Rhode Island | 77.1 | 2.1 | 79.4 | 2.4 | 78.7 | 2.2 |
| South Carolina | 74.4 | 1.6 | 72.3 | 2.0 | 77.8 | 1.7 |
| South Dakota | 66.7 | 2.6 | 72.5 | 2.6 | 70.8 | 2.8 |
| Tennessee | 75.6 | 1.6 | 79.0 | 1.7 | 74.1 | 1.7 |
| Texas | 74.3 | 0.9 | 73.5 | 1.1 | 72.7 | 1.1 |
| Utah | 66.9 | 2.5 | 68.4 | 2.8 | 68.4 | 2.8 |
| Vermont | 76.9 | 2.2 | 76.9 | 2.4 | 71.8 | 2.5 |
| Virgin Islands | 73.2 | 2.6 | 78.2 | 2.7 | 77.7 | 2.5 |
| Virginia | 73.5 | 1.3 | 71.7 | 1.6 | 74.7 | 1.4 |
| Washington | 74.1 | 1.6 | 76.5 | 1.9 | 68.9 | 1.8 |
| West Virginia | 71.3 | 2.4 | 72.5 | 2.5 | 70.9 | 2.4 |
| Wisconsin | 73.5 | 1.7 | 69.2 | 2.0 | 74.4 | 1.6 |
| Wyoming | 72.8 | 2.4 | 73.4 | 2.5 | 69.7 | 2.5 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_5-3: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_5-3.html
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