Table 14_1_11-4
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 56.5 | 1.2 | 56.3 | 1.3 | 66.7 | 1.4 |
| Arizona | 51.6 | 0.7 | 51.4 | 0.7 | 58.7 | 1.1 |
| Arkansas | 47.8 | 2.2 | 50.2 | 2.1 | 65.5 | 2.9 |
| California | 58.6 | 0.5 | 55.2 | 0.4 | 60.5 | 0.7 |
| Colorado | 59.9 | 1.0 | 57.4 | 1.0 | 64.6 | 1.8 |
| Connecticut | 59.0 | 1.4 | 60.3 | 1.6 | 65.3 | 2.4 |
| Delaware | DNC | DNC | 45.8 | 3.6 | 56.1 | 10.9 |
| District of Columbia | 63.0 | 4.3 | 50.8 | 5.5 | 59.0 | 4.6 |
| Florida | 54.5 | 0.5 | 53.0 | 0.5 | 60.1 | 0.7 |
| Georgia | 55.3 | 1.4 | 53.7 | 1.6 | 64.1 | 1.8 |
| Hawaii | 59.3 | 1.4 | 59.6 | 1.5 | 63.9 | 1.9 |
| Idaho | 61.3 | 1.6 | 60.1 | 2.0 | 63.2 | 2.2 |
| Illinois | 58.4 | 1.1 | 58.7 | 1.1 | 64.2 | 1.4 |
| Indiana | 58.8 | 1.3 | 63.0 | 1.1 | 63.9 | 1.8 |
| Iowa | 62.1 | 2.6 | 66.6 | 2.1 | 56.7 | 6.0 |
| Kansas | 62.1 | 2.6 | 61.5 | 2.7 | 65.2 | 1.9 |
| Kentucky | 55.6 | 1.5 | 53.1 | 1.5 | 61.2 | 1.7 |
| Louisiana | 61.9 | 1.2 | 57.8 | 1.3 | 69.0 | 1.7 |
| Maine | 68.8 | 1.6 | 60.5 | 2.7 | 64.6 | 2.6 |
| Maryland | 51.7 | 1.4 | 52.0 | 1.7 | 59.1 | 1.8 |
| Massachusetts | 62.5 | 1.0 | 63.4 | 0.9 | 66.8 | 1.5 |
| Michigan | 60.5 | 1.5 | 59.4 | 1.5 | 68.3 | 1.6 |
| Minnesota | 65.4 | 0.9 | 61.6 | 0.9 | 67.0 | 1.5 |
| Mississippi | 49.4 | 3.8 | 47.8 | 4.6 | DNC | DNC |
| Missouri | 59.6 | 1.0 | 61.5 | 1.0 | 62.2 | 1.4 |
| Montana | DNC | DNC | 62.9 | 4.5 | 69.1 | 2.3 |
| Nebraska | 59.3 | 2.0 | 58.5 | 2.2 | 67.8 | 2.1 |
| Nevada | 48.4 | 1.3 | 42.8 | 1.1 | 50.8 | 2.5 |
| New Jersey | 50.9 | 1.1 | 51.3 | 1.1 | 60.0 | 1.6 |
| New Mexico | 54.5 | 1.4 | 58.7 | 1.6 | 59.5 | 1.8 |
| New York | 53.8 | 0.5 | 53.6 | 0.5 | 60.0 | 0.7 |
| North Carolina | 59.1 | 1.3 | 55.5 | 1.4 | 65.0 | 1.8 |
| Ohio | 59.8 | 0.8 | 60.0 | 0.7 | 63.3 | 1.1 |
| Oklahoma | 55.1 | 1.6 | 57.7 | 1.6 | 60.1 | 1.9 |
| Oregon | 60.5 | 0.8 | 59.6 | 0.8 | 63.7 | 1.0 |
| Pennsylvania | 60.8 | 0.5 | 60.6 | 0.5 | 65.3 | 0.7 |
| Puerto Rico | 62.7 | 0.7 | 63.8 | 0.7 | 78.6 | 0.9 |
| Rhode Island | 62.6 | 1.6 | 61.1 | 1.6 | 67.1 | 2.0 |
| South Carolina | 47.0 | 2.3 | 52.4 | 3.0 | DNC | DNC |
| South Dakota | DNC | DNC | 63.8 | 3.1 | DNC | DNC |
| Tennessee | 60.3 | 1.1 | 59.3 | 1.1 | 67.1 | 1.5 |
| Texas | 54.4 | 0.7 | 55.3 | 0.7 | 62.7 | 1.0 |
| Utah | 56.9 | 1.5 | 55.7 | 1.7 | 61.3 | 1.6 |
| Virginia | 60.6 | 2.1 | 57.5 | 2.8 | 60.5 | 2.9 |
| Washington | 62.1 | 1.0 | 60.0 | 1.1 | 63.7 | 1.5 |
| West Virginia | 58.8 | 2.2 | 56.5 | 1.9 | 69.3 | 2.6 |
| Wisconsin | 66.5 | 1.1 | 66.4 | 1.1 | 69.9 | 1.3 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_11-4: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_11-4.html
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