Table 14_1_11-3
2010 National Healthcare Quality and Disparities Reports
The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.
| 2009 | 2008 | 2007 | ||||
|---|---|---|---|---|---|---|
| State | Percent | SE | Percent | SE | Percent | SE |
| Alabama | 58.1 | 1.8 | 58.8 | 2.0 | 60.7 | 1.8 |
| Alaska | 52.2 | 2.7 | 52.9 | 2.8 | 59.6 | 2.5 |
| Arizona | 49.7 | 1.8 | 53.0 | 2.3 | 55.0 | 2.0 |
| Arkansas | 57.9 | 2.4 | 45.8 | 2.7 | 58.9 | 2.5 |
| California | 59.0 | 0.9 | 54.8 | 1.1 | 61.1 | 1.2 |
| Colorado | 61.1 | 2.1 | 59.0 | 2.7 | 61.1 | 2.4 |
| Connecticut | 64.6 | 1.9 | 65.3 | 2.6 | 61.8 | 2.4 |
| Delaware | 59.5 | 2.4 | 54.2 | 2.7 | 69.3 | 2.4 |
| District of Columbia | 59.1 | 2.5 | 55.0 | 3.1 | 62.8 | 2.7 |
| Florida | 54.8 | 0.9 | 54.5 | 1.2 | 60.2 | 1.2 |
| Georgia | 55.8 | 1.5 | 55.3 | 1.8 | 59.7 | 1.7 |
| Hawaii | 53.9 | 2.6 | 56.1 | 3.1 | 66.0 | 2.6 |
| Idaho | 57.0 | 2.5 | 62.9 | 2.6 | 60.0 | 2.7 |
| Illinois | 58.0 | 1.2 | 58.1 | 1.4 | DNC | DNC |
| Indiana | 60.9 | 1.7 | 56.8 | 1.8 | 63.5 | 1.7 |
| Iowa | 65.4 | 2.5 | 61.6 | 2.5 | 67.6 | 2.5 |
| Kansas | 63.5 | 2.4 | 57.1 | 2.7 | 65.3 | 2.6 |
| Kentucky | 57.2 | 1.8 | 54.3 | 2.2 | 58.9 | 2.0 |
| Louisiana | 60.5 | 2.1 | 53.6 | 2.5 | 68.3 | 2.0 |
| Maine | 61.7 | 2.5 | 62.8 | 2.6 | 66.2 | 2.6 |
| Maryland | 58.0 | 1.6 | 58.8 | 2.1 | 60.3 | 1.7 |
| Massachusetts | 62.6 | 1.5 | 61.0 | 2.0 | 62.5 | 1.8 |
| Michigan | 59.5 | 1.2 | 59.5 | 1.5 | 63.3 | 1.4 |
| Minnesota | 55.1 | 2.4 | 60.2 | 2.5 | 66.4 | 2.5 |
| Mississippi | 53.3 | 2.6 | 58.2 | 2.7 | 57.2 | 2.7 |
| Missouri | 55.1 | 1.7 | 55.7 | 2.0 | 62.5 | 1.8 |
| Montana | 52.9 | 2.6 | 59.8 | 2.6 | 61.1 | 2.7 |
| Nebraska | 62.6 | 2.5 | 55.8 | 2.8 | 64.0 | 2.7 |
| Nevada | 54.5 | 2.5 | 51.1 | 3.0 | 56.2 | 2.8 |
| New Hampshire | 62.0 | 2.4 | 64.2 | 2.7 | 58.7 | 2.7 |
| New Jersey | 55.8 | 1.3 | 52.3 | 1.7 | 57.8 | 1.5 |
| New Mexico | 50.3 | 2.6 | 52.0 | 3.0 | 56.8 | 2.6 |
| New York | 54.6 | 1.0 | 56.7 | 1.3 | 60.9 | 1.2 |
| North Carolina | 58.7 | 1.4 | 56.0 | 1.5 | 60.0 | 1.5 |
| North Dakota | 59.2 | 2.6 | 59.0 | 2.7 | 59.7 | 2.8 |
| Ohio | 58.3 | 1.2 | 57.0 | 1.4 | 60.6 | 1.3 |
| Oklahoma | 57.8 | 2.0 | 54.2 | 2.6 | 59.6 | 2.3 |
| Oregon | 56.7 | 2.5 | 52.9 | 2.9 | 55.0 | 2.7 |
| Pennsylvania | 60.5 | 1.2 | 57.0 | 1.5 | 62.1 | 1.3 |
| Puerto Rico | 56.1 | 2.5 | 61.2 | 3.7 | 73.0 | 2.6 |
| Rhode Island | 59.0 | 2.4 | 62.3 | 2.9 | 65.5 | 2.6 |
| South Carolina | 59.1 | 1.8 | 56.2 | 2.2 | 61.5 | 1.9 |
| South Dakota | 53.2 | 2.6 | 55.8 | 2.8 | 64.2 | 2.9 |
| Tennessee | 55.5 | 1.8 | 54.1 | 2.0 | 64.2 | 1.8 |
| Texas | 56.7 | 0.9 | 55.6 | 1.2 | 63.6 | 1.2 |
| Utah | 53.9 | 2.6 | 50.8 | 2.8 | 59.7 | 2.8 |
| Vermont | 60.7 | 2.5 | 63.2 | 2.6 | 61.5 | 2.7 |
| Virgin Islands | 47.6 | 2.8 | 46.3 | 3.3 | 51.4 | 2.9 |
| Virginia | 57.8 | 1.4 | 50.3 | 1.8 | 61.3 | 1.6 |
| Washington | 55.1 | 1.7 | 56.4 | 2.2 | 60.0 | 1.9 |
| West Virginia | 50.4 | 2.7 | 51.4 | 2.8 | 57.0 | 2.6 |
| Wisconsin | 59.4 | 1.8 | 63.2 | 2.0 | 65.0 | 1.7 |
| Wyoming | 55.3 | 2.6 | 57.6 | 2.7 | 54.0 | 2.7 |
DNC - Data were not collected.
Key: SE: standard error.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.
Page last reviewed October 2014
Internet Citation: Table 14_1_11-3: 2010 National Healthcare Quality and Disparities Reports.
October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_11-3.html
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