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Chart 2. Comparative Results for Overall Ratings on Quality From 182 Pilot Medical Offices (Text Description)
| Item |
Survey Items by Patient Safety Culture Area |
Excellent |
Very Good |
Good |
Fair |
Poor |
| |
Overall, how would you rate your medical office on each of the following areas of health care quality? |
| G1a. |
Patient Centered |
| Is responsive to individual patient preferences, needs, and values. |
26% |
41% |
27% |
5% |
0% |
| G1b. |
Effective |
| Is based on scientific knowledge. |
29% |
43% |
25% |
3% |
0% |
| G1c. |
Timely |
| Minimizes waits and potentially harmful delays. |
16% |
32% |
33% |
15% |
4% |
| G1d. |
Efficient |
| Ensures cost-effective care (avoids waste, overuse, and misuse of services). |
17% |
37% |
34% |
9% |
3% |
| G1e. |
Equitable |
| Provides the same quality of care to all individuals regardless of gender, race, ethnicity, socioeconomic status, language, etc. |
52% |
30% |
15% |
3% |
1% |
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5600 Fishers Lane Rockville, MD 20857