Appendix B: Numeric Summary of Survey Responses by Respondent Type (continued 3)

Health Care Professional Respondents

1) What best describes you? I am a: (choose only one)

Description	All Web Sites
	n=320
	Count	%
Health care professional (for example, doctor, nurse, hospital executive)	320	100.0%

Experience Ratings

2) How would you rate your experience using the Web site? (rating scale 0-10)

All Web Sites
n=320
Mean	Median	Std Dev
7.35	8.00	2.24

3) How easy was it to use the Web site? (rating scale 0-10)

All Web Sites
n=320
Mean	Median	Std Dev
7.67	8.00	2.16

Purpose of your visit

4) What was the primary purpose of your visit to the Web site today? To: (choose only one)

Purpose	All Web Sites
	n=320
	Count	%
Compare my hospital's performance to other hospitals' performance	88	27.5%
See how my hospital is performing	54	16.9%
Get practical information about a hospital	16	5.0%
Choose a hospital to make a patient referral	14	4.4%
Choose a hospital for myself	8	2.5%
Quality improvement	8	2.5%
General interest in Web site content	22	6.9%
Academic	12	3.8%
Other	51	15.9%
Missing	47	14.7%

5) Were you able to accomplish the primary purpose of your visit? (choose only one)

Response	All Web Sites
	n=320
	Count	%
Definitely	117	36.6%
Mostly	92	28.7%
Only partially	43	13.4%
Not at all	26	8.1%
Missing	42	13.1%

6) Did you have other reasons (in addition to the primary reason above) for your visit today? To: (choose all that apply)

Reasons	All Web Sites
	n=320
	Count	%
See how my hospital is performing	59	18.4%
Compare my hospital's performance to other hospitals' performance	65	20.3%
Choose a hospital to make a patient referral	9	2.8%
Choose a hospital for myself	9	2.8%
Get practical information about a hospital (phone number, location)	11	3.4%
No, I had no other reason	119	37.2%
Other	40	12.5%
Missing	52	16.3%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

What would you like added or changed?

7) What additional information would make the Web site more useful? More information about: (choose all that apply)

Additional Information	All Web Sites
	n=320
	Count	%
Quality measures that are not currently included	78	24.4%
Quality by inpatient service (for example, intensive care unit, pediatric unit)	63	19.7%
Costs for patients (for example, cost of a procedure, cost of a hospital stay)	87	27.2%
Methodology used to calculate performance measures (for example, risk adjustment methods)	78	24.4%
Detailed results for each hospital (for example, sample size or 95% confidence intervals around their performance)	78	24.4%
Hospitals that are not currently on the Web site	33	10.3%
Individual doctors within a hospital	55	17.2%
Other	36	11.3%
Missing	110	34.4%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

8) What would make the Web site easier for you to use? (choose all that apply)

Suggested Improvments	All Web Sites
	n=320
	Count	%
Provide a different way of searching the Web site	31	9.7%
Provide a different way of sorting the results on the Web site	44	13.8%
Make the information easier to understand (for example, fewer technical terms)	22	6.9%
Make it easier to find the best hospital	32	10.0%
Require fewer clicks to get information that I want	52	16.3%
Other	35	10.9%
Missing	171	53.4%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

9) Please use this box to write any details about what would make this Web site more useful or easier for you to use.

[Write-in answers only. Go to Appendix C for written answers.]

10)  How likely are you to visit the Web site again? (choose only one)

Response	All Web Sites
	n=320
	Count	%
Very likely	155	48.4%
Likely	72	22.5%
Unlikely	21	6.6%
Very unlikely	4	1.3%
Missing	68	21.2%

Demographics

11)  Are you a: (choose all that apply) [If "Physician" or "Nurse", branch to "What is your specialty?"]

Response	All Web Sites
	n=320
	Count	%
Physician	34	10.6%
Nurse practitioner	17	5.3%
Nurse	40	12.5%
Executive	52	16.3%
Quality manager	52	16.3%
Administration	20	6.3%
Other	40	12.5%
Missing	72	22.5%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

12)  What is your specialty? (choose only one)

Specialty	All Web Sites
	n=51
	Count	%
Internal medicine	15	29.4%
Family medicine/general practice	12	23.5%
Pediatrics	2	3.9%
Surgery	6	11.8%
Psychiatry	0	0.0%
Obstetrics/gynecology	2	3.9%
Other	13	25.5%
Missing	1	2.0%

13)  What is your age? (choose only one)

Age	All Web Sites
	n=320
	Count	%
<18 years old	0	0.0%
18 to 24	1	0.3%
25 to 34	19	5.9%
35 to 44	23	7.2%
45 to 54	87	27.2%
55 to 64	104	32.5%
65 to 74	12	3.8%
75 or older	1	0.3%
Missing	73	22.8%