Survey User's Guide
Table 2. Example of How To Calculate Item and Composite Percent Positive Scores
| Four Items Measuring "Staffing" | For Positively Worded Items, # of "Strongly Agree" or "Agree" Responses | For Negatively Worded Items, # of "Strongly Disagree" or "Disagree" Responses | Total # of Responses to Item (Excluding NA/DK & Missing Responses) | Percent Positive Response on Item |
|---|---|---|---|---|
| Item A3-positively worded: "We have enough staff to handle the workload" |
120 | NA* | 260 | 120/260=46% |
| Item A16-positively worded: "Residents' needs are met during shift changes" |
130 | NA* | 250 | 130/250=52% |
| Item A8-negatively worded: "Staff have to hurry because they have too much work to do" |
NA* | 110 | 240 | 110/240=46% |
| Item A17-negatively worded: "It is hard to keep residents safe here because so many staff quit their jobs" |
NA* | 140 | 250 | 140/250= 56% |
*NA = Not applicable
Average percent positive response across the 4 items = 50%
Page last reviewed October 2014
Internet Citation: Table 2. Example of How To Calculate Item and Composite Percent Positive Scores. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/nhguide/nhguidetab2.html
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