Nursing Home Survey on Patient Comparative Results from 40 Pilot Test Nursing Home Continued (Text Description)

Nursing Home Survey on Patient Safety Culture: 2008 Preliminary Comparative Results

This survey tool can be used to assess the culture of resident safety in nursing homes from a staff perspective.

Item	Survey Items by Resident Safety Culture Area	Survey Item Percent Positive Response	All Pilot Nursing Homes Average % Positive
Item	Survey Items by Resident Safety Culture Area	Survey Item Percent Positive Response	MIN	MAX
10. Communication Openness
B7	1. Staff ideas and suggestions are valued in this nursing home.	60%	22%	94%
B9R	2. Staff opinions are ignored in this nursing home.	56%	27%	92%
B11	3. It is easy for staff to speak up about problems in this nursing home.	59%	32%	90%
11. Nonpunitive Response to Mistakes
A10R	1. Staff are blamed when a resident is harmed.	42%	20%	81%
A12R	2. Staff are afraid to report their mistakes.	58%	31%	78%
A15	3. Staff are treated fairly when they make mistakes.	61%	27%	83%
A18	4. Staff feel safe reporting their mistakes.	58%	22%	83%
12. Staffing
A3	1. We have enough staff to handle the workload.	34%	9%	82%
A8R	2. Staff have to hurry because they have too much work to do.	33%	11%	63%
A16	3. Residents’ needs are met during shift changes.	63%	33%	91%
A17R	4. It is hard to keep residents safe here because so many staff quit their jobs.	61%	21%	95%

Note: The item's survey location is shown to the left. An "R" indicates a negatively worded item, where the percent positive response is based on those who responded "Strongly disagree" or "Disagree," or "Never" or "Rarely" (depending on the response category used for the item).

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Page last reviewed November 2008

Internet Citation: Nursing Home Survey on Patient Comparative Results from 40 Pilot Test Nursing Home Continued (Text Description): Nursing Home Survey on Patient Safety Culture: 2008 Preliminary Comparative Results. November 2008. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2008/nhch1d_txt.html