Using the Medical Office Survey on Patient Safety Culture (Webinar)

• Summary.  
• Speakers and Presentation Slides.
• Recording.
• Transcript.
• Related Materials.

Summary

This webinar provided users with an overview of the development and use of the AHRQ Medical Office Survey on Patient Safety Culture. In addition, the Oregon Practice-based Research Network shared lessons learned. Results from the 2010 Preliminary Comparative Results were discussed as well as analyses of patient safety culture perceptions between physicians and other medical office staff, and how medical office characteristics like size, ownership, specialty, and Health Information Technology (Health IT) implementation affect the survey results.

Speakers and Presentation Slides

	Joann Sorra, PhD Project Director for the AHRQ Surveys on Patient Safety Culture, Westat Introduction and presentation slides (  PDF version - 372.34 KB ) Comparative Database and Closing presentation slides (  PDF version - 237.18 KB )
	John Hickner, MD, MSc Chairman of Family Medicine, Cleveland Clinic Presentation slides (  PDF version - 180.05 KB )
	Lyle J (LJ) Fagnan, MD Associate Professor of Family Medicine at Oregon Health & Science University and Director of the Oregon Rural Practice-based Research Network (ORPRN) Presentation slides (  PDF version - 907.37 KB )
	Naomi Dyer, PhD Senior Study Director, Westat Presentation slides (  PDF version - 998.29 KB )

Recording

• Watch the Webinar Replay (Flash® video) 57 min., 40 sec.; 96 MB).
  
  Note: To access the Webinar replay, you will need to use Macromedia® Flash® player.

Transcript

• Read the transcript of the webinar.

Related Materials

• AHRQ Medical Office Survey on Patient Safety Culture Web site
  
  • Resources here include the Medical Office Survey, Survey Composites and Items, Survey User's Guide, and Comparative Database Results.
• Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey on Patient Safety Culture ( PDF File, 577.74 KB)
  
  • This document contains references to Web sites that provide practical resources medical offices can use to implement changes to improve patient safety culture and patient safety.