Development of the AHRQ Medical Office Survey on Patient Safety Culture

• 42 items assess 12 dimensions of patient safety culture:
  1. Communication openness.
  2. Feedback and communication about error.
  3. Frequency of event reporting.
  4. Handoffs and transitions.
  5. Management support for patient safety.
  6. Nonpunitive response to error.
  7. Organizational learning—continuous improvement.
  8. Overall perceptions of patient safety.
  9. Staffing.
  10. Supervisor/manager expectations and actions promoting patient safety.
  11. Teamwork across units.
  12. Teamwork within units.
• Patient safety "grade" (Excellent to Poor).
• Number of events reported in past 12 months.
  

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