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Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use
Slide 12. Did you feel that the survey items addressed all areas of patient safety?
(point of contact)

- Yes—86 percent (n=126); No—4 percent (n=6); Missing—10 percent (n=14)
- If no, what additional questions would you include?
- "Medication error questions too nonspecific and brief to be helpful with informing operational improvement."
- "More specifics on coordination of care for patients."
- "Related to how the culture impacts clinical outcomes."
- "Rating the office on outside access to clinic: e.g., access to parking/issue with drive up access for handicapped patients, proper lighting to sidewalks, if the clinics have extended hours."
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Page last reviewed May 2011
Internet Citation: Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use: Slide 12. Did you feel that the survey items addressed all areas of patient safety?.
May 2011. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/fagnantacall/fagnantacallsl12.html