Table 19. Composite-Level Results by Staff Position

2010 Preliminary Comparative Results

Patient Safety Culture Composites		Staff Position
Patient Safety Culture Composites		Physician (M.D. or D.O.)	PA, NP, CNS, N, Midwife, APN	Mgmt	Admin or Clerical Staff	RN/ LVN/ LPN	Other Clinical Staff or Clinical Support Staff
# Medical Offices		127	12	24	222	125	157
# Respondents		1,251	61	159	2,265	1,132	1,557
1.	Teamwork	87%	82%	87%	75%	79%	78%
2.	Patient Care Tracking/Followup	62%	78%	72%	80%	74%	80%
3.	Organizational Learning	75%	54%	85%	70%	69%	72%
4.	Overall Perceptions of Patient Safety and Quality	70%	57%	77%	67%	70%	70%
5.	Staff Training	77%	66%	77%	63%	67%	65%
6.	Owner/Managing Partner/ Leadership Support for Patient Safety	66%	61%	68%	65%	61%	64%
7.	Communication About Error	71%	60%	67%	57%	62%	61%
8.	Communication Openness	76%	68%	64%	53%	54%	55%
9.	Patient Safety and Quality Issues	54%	55%	55%	58%	58%	60%
10.	Office Processes and Standardization	54%	49%	58%	55%	53%	57%
11.	Information Exchange With Other Settings	43%	36%	36%	53%	56%	58%
12.	Work Pressure and Pace	45%	38%	40%	40%	33%	41%

Note: Respondents who selected "Other" and missing are not shown; results are not calculated when a staff position has fewer than five respondents or an item in the composite has fewer than three respondents.

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Page last reviewed November 2010

Internet Citation: Table 19. Composite-Level Results by Staff Position: 2010 Preliminary Comparative Results. November 2010. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/moreslttab19.html