Chart 3. Comparative Results for Overall Ratings on Quality From 470 Medical Offices (Text Description)
2010 Preliminary Comparative Results
| Item | Survey Items by Patient Safety Culture Area | Excel- lent | Very Good | Good | Fair | Poor |
|---|---|---|---|---|---|---|
| Overall, how would you rate your medical office on each of the following areas of health care quality? | ||||||
| G1a. | Patient Centered Is responsive to individual patient preferences, needs, and values. | 25% | 42% | 27% | 5% | 1% |
| G1b. | Effective Is based on scientific knowledge. | 25% | 46% | 25% | 4% | 0% |
| G1c. | Timely Minimizes waits and potentially harmful delays. | 15% | 35% | 32% | 15% | 4% |
| G1d. | Efficient Ensures cost-effective care (avoids waste, overuse, and misuse of services). | 16% | 39% | 33% | 10% | 2% |
| G1e. | Equitable Provides the same quality of care to all individuals regardless of gender, race, ethnicity, socioeconomic status, language, etc. | 52% | 31% | 14% | 3% | 1% |
Note: Some percentages add to more than 100 due to rounding.
Page last reviewed November 2010
Internet Citation: Chart 3. Comparative Results for Overall Ratings on Quality From 470 Medical Offices (Text Description): 2010 Preliminary Comparative Results.
November 2010. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/mo10ch3txt.html
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