2012 User Comparative Database Report

Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients

Patient Safety Culture Composites		Database Year	Interaction With Patients
Patient Safety Culture Composites		Database Year	WITH direct interaction	WITHOUT direct interaction
# Hospitals		Both Years	641	600
# Respondents		Most Recent	247,970	80,019
# Respondents		Previous	219,148	71,777
1.	Teamwork Within Units	Most Recent	80%	81%
		Previous	79%	80%
		Change	1%	1%
2.	Supervisor/Manager Expectations & Actions Promoting Patient Safety	Most Recent	75%	77%
		Previous	75%	77%
		Change	0%	0%
3.	Org Learning—Continuous Improvement	Most Recent	73%	74%
		Previous	72%	73%
		Change	1%	1%
4.	Management Support for Patient Safety	Most Recent	72%	78%
		Previous	71%	77%
		Change	1%	1%
5.	Overall Perceptions of Patient Safety	Most Recent	66%	68%
		Previous	65%	67%
		Change	1%	1%
6.	Feedback & Communication About Error	Most Recent	64%	69%
		Previous	63%	68%
		Change	1%	1%
7.	Frequency of Events Reported	Most Recent	64%	66%
		Previous	63%	65%
		Change	1%	1%
8.	Communication Openness	Most Recent	62%	64%
		Previous	61%	64%
		Change	1%	0%
9.	Teamwork Across Units	Most Recent	59%	60%
		Previous	58%	59%
		Change	1%	1%
10.	Staffing	Most Recent	58%	54%
		Previous	57%	53%
		Change	1%	1%
11.	Handoffs & Transitions	Most Recent	47%	40%
		Previous	46%	39%
		Change	1%	1%
12.	Nonpunitive Response to Error	Most Recent	44%	47%
		Previous	43%	46%
		Change	1%	1%

Return to Appendix D

Page last reviewed December 2012
Page originally created December 2012

Internet Citation: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients. Content last reviewed December 2012. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2012/hosp12tabd9.html