2011 User Comparative Database Report

Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients

Patient Safety Culture Composites	Database Year	Interaction With Patients
Patient Safety Culture Composites	Database Year	WITH direct interaction	WITHOUT direct interaction
# Hospitals	Both Years	504	460
# Respondents	Most Recent	179,322	57,283
# Respondents	Previous	159,489	52,201
1. Teamwork Within Units	Most Recent	80%	81%
	Previous	79%	80%
	Change	1%	1%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety	Most Recent	75%	77%
	Previous	74%	76%
	Change	1%	1%
3. Management Support for Patient Safety	Most Recent	72%	78%
	Previous	70%	76%
	Change	2%	2%
4. Organizational Learning—Continuous Improvement	Most Recent	73%	74%
	Previous	71%	72%
	Change	2%	2%
5. Overall Perceptions of Patient Safety	Most Recent	67%	68%
	Previous	64%	65%
	Change	3%	3%
6. Feedback & Communication About Error	Most Recent	64%	69%
	Previous	62%	67%
	Change	2%	2%
7. Frequency of Events Reported	Most Recent	64%	66%
	Previous	62%	63%
	Change	2%	3%
8. Communication Openness	Most Recent	62%	64%
	Previous	61%	64%
	Change	1%	0%
9. Teamwork Across Units	Most Recent	59%	60%
	Previous	57%	58%
	Change	2%	2%
10. Staffing	Most Recent	58%	54%
	Previous	55%	51%
	Change	3%	3%
11. Handoffs & Transitions	Most Recent	48%	41%
	Previous	46%	39%
	Change	2%	2%
12. Nonpunitive Response to Error	Most Recent	45%	46%
	Previous	43%	45%
	Change	2%	1%

Return to Appendix D

Page last reviewed October 2014
Page originally created April 2011

Internet Citation: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabd9.html