Table C-9.
Trending: Composite-level Average Percent Positive Response by Respondent Interaction with Patients
2008 Comparative Database Report
| Patient Safety Culture Composites | Respondent Interaction with Patients | ||
|---|---|---|---|
| With direct interaction | Without direct interaction | ||
| 97 Hospitals both years | 92 Hospitals both years | ||
| 13,063 Most Recent Respondents | 3,179 Most Recent Respondents | ||
| 12,254 Previous Respondents | 35,122 Previous Respondents | ||
| 1. Teamwork Within Units | Most Recent | 80% | 82% |
| Previous | 78% | 81% | |
| Change | 2% | 1% | |
| 2. Supervisor/Manager Expectations & Actions Promoting Patient Safety | Most Recent | 76% | 76% |
| Previous | 74% | 76% | |
| Change | 2% | 0% | |
| 3. Management Support for Patient Safety | Most Recent | 72% | 78% |
| Previous | 71% | 77% | |
| Change | 1% | 1% | |
| 4. Org Learning—Continuous Improvement | Most Recent | 74% | 74% |
| Previous | 71% | 73% | |
| Change | 3% | 1% | |
| 5. Overall Perceptions of Patient Safety | Most Recent | 68% | 69% |
| Previous | 65% | 66% | |
| Change | 3% | 3% | |
| 6. Feedback & Communication About Error | Most Recent | 63% | 67% |
| Previous | 61% | 66% | |
| Change | 2% | 1% | |
| 7. Communication Openness | Most Recent | 63% | 64% |
| Previous | 60% | 64% | |
| Change | 3% | 0% | |
| 8. Frequency of Events Reported | Most Recent | 63% | 62% |
| Previous | 61% | 60% | |
| Change | 2% | 2% | |
| 9. Teamwork Across Units | Most Recent | 61% | 62% |
| Previous | 60% | 60% | |
| Change | 1% | 2% | |
| 10. Staffing | Most Recent | 58% | 56% |
| Previous | 58% | 53% | |
| Change | 0% | 3% | |
| 11. Handoffs & Transitions | Most Recent | 51% | 43% |
| Previous | 49% | 41% | |
| Change | 2% | 2% | |
| 12. Nonpunitive Response to Error | Most Recent | 46% | 51% |
| Previous | 44% | 48% | |
| Change | 2% | 3% | |


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