Improving Warfarin Management

Overview

This project applied ISO 9001 principles to establish a virtual anticoagulation clinic for two hospitals and two physician practices and resulted in the development of a model for developing safe care delivery systems. The toolkit features:

• Tools for implementing a virtual anticoagulation clinic by other communities of providers.
• Training materials on teaching ISO 9001 quality concepts.
• Anticoagulation care guidelines.
• Techniques for simplifying and controlling documents across multiple institutions and sites of care.
• Guidelines for utilizing auditing, and corrective and preventive action plans to monitor clinical outcomes.
• Patient education materials.

Target Audience

Physicians, nurses, pharmacists, patients, caregivers.

Health Care Setting

Hospital care units, pharmacies, outpatient facilities.

Toolkit Web Site

http://www.crhealthcarealliance.org

AHRQ Products

Booklet—Blood Thinner Pills: Your Guide to Using Them Safely in English and Spanish.

Clinician Kit—Clinicians can receive a kit with 1 DVD of the video, 1 booklet, and 25 copies of a flier listing free resources that address how to use blood thinners safely by calling 800-358-9295 and requesting AHRQ Publication No. 09-0086.

Podcasts

Blood Thinner Pills — AHRQ Releases New Video for Consumers
http://www.healthcare411.ahrq.gov/radiocastseg.aspx?id=1029&type=seg

New Warfarin Guide
http://www.healthcare411.ahrq.gov/radiocastseg.aspx?id=807&type=seg

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