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Engaging Stakeholders, Improving Research: Stakeholder Engagement in the DEcIDE Program

AHRQ's 2012 Annual Conference Slide Presentation

On September 9, 2012, L. Ebony Boulware, MD, MPH made this presentation at the 2012 Annual Conference.

Select to access the PowerPoint® presentation (100 KB).

Slide 1

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Engaging Stakeholders, Improving Research: Stakeholder Engagement in the Developing Evidence to Inform Decisions about Effectiveness (DEcIDE) Program

L. Ebony Boulware, MD MPH
Associate Professor of Medicine
Johns Hopkins University

Slide 2

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Objectives

  • Identify potential challenges to Stakeholder engagement in comparative effectiveness research (CER) protocol development.
  • Discuss engagement strategies that involve Stakeholders in a meaningful way to enhance the quality and relevance of study outcomes.

Slide 3

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DEcIDE Network

  • Developing Evidence to Inform Decisions about Effectiveness.
  • Collection of research centers that the Agency for Healthcare Research and Quality (AHRQ) created in 2005.
  • Centers gather new knowledge and information on specific treatments.
  • Conducts studies on the outcomes, effectiveness, safety, and usefulness of medical treatments and services.

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From the Perspective of the Investigator: DEcIDE Network

  • Research priorities established through previous Agency work:
    • Engagement of Stakeholders and technical experts.
    • Institute of Medicine CER priorities.
  • Research opportunities competitively offered among centers:
    • Proposal submission.
    • Peer review.
  • Contracted research:
    • Aims, approach often pre-specified during contract negotiation.

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From the Perspective of the Investigator: DEcIDE Network

  • Stakeholder engagement still required during research.
  • Plan for engaging Stakeholders must be specified within research applications.

Slide 6

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Emphasis of Stakeholder Engagement Changes During DEcIDE Projects

  • Identifying and prioritizing topics of CER.
  • Framing the questions.
  • Selecting the comparators, outcomes.
  • Creating conceptual framework.
  • Data collection.
  • Analyze and interpret results.
  • Translation.
  • Dissemination.

Mullins CD, Abdulhalim AM, Lavallee DC. Continuous patient engagement in comparative effectiveness research. JAMA 2012 Apr 18;307(15):1587-8. PubMed PMID: 22511684

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What Key Challenges Does DEcIDE Research Present?

  • Orient Stakeholders to established research:
    • Established questions, comparators.
    • Preliminarily established research methodology.
  • Help Stakeholders understand their value.
  • Identify ways Stakeholder activities can enhance existing research plans:
    • Enhance relevance.
    • Input on planned approaches with end user in mind.

Slide 8

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DEcIDE Patient Outcomes in End Stage Renal Disease (ESRD) Study


 

  • 3-year ARRA contract to compare effectiveness of three treatment strategies for patients with ESRD (hypertension treatments, dialysis timing, iron therapy).
  • First Stakeholder meeting held within first 4 months of funding (October 2010):
    • Identifying and contacting Stakeholders.
    • Working with partner to strategize and plan (Center for Medical Technology Practice, CMTP).

*Priorities established through IOM recommendations.

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Identifying Stakeholders (1)

StakeholderOrganization
PatientsNational Kidney Foundation
American Kidney Fund
Independent Individuals
Clinical ProfessionalsAmerican Society of Nephrology
Public Payers

CMS
Department of Veterans Affairs

Private PayersBlue Cross Blue Shield
Cigna
Johns Hopkins Health Care

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Identifying Stakeholders (2)

StakeholderOrganization
Federal AgenciesNIH/NIDDK
NIH/NHLBI
FBI
Dialysis ProvidersDialysis Clinics, Inc.
(Not-For-Profit)
Dialysis Quality Assurance

Mid-Atlantic Renal Coalition


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Orienting Stakeholders to DEcIDE ESRD Patient Outcomes Project

  • Orient Stakeholders to project:
    • Email brief executive summary.
    • Brief telephone call.
  • Prepare for meeting:
    • Employed medical writer to distill 50 page research application into 10 page lay summary.
    • Planned meeting agenda with help of CMTP.

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Preparing First Stakeholder Meeting

  • In-person event in Baltimore, MD.
  • Mailed Stakeholders materials before meeting:
    • Summary of project.
    • Detailed research protocols.
    • Expectations of stakeholder roles.
    • Meeting agenda and structure (pre-assigned breakout group leaders).
    • Questions to be addressed during meeting.
  • Began to prepare investigative team.

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Conducting Stakeholder Meeting

  • Professional moderator.
  • Discussed stakeholder roles, importance.
  • Project summaries from research team.
  • Breakout group discussions (organized by Stakeholder type):
    • Key questions to frame research approach.
    • Consider potential implications of positive or negative findings for decisionmakers.
  • Informal lunch with group discussion of breakout group findings.
  • Review discussion points and promised follow up.

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Special Considerations

  • Room setup (Stakeholders in center, investigators out of the way).
  • Prior investigator preparation (i.e., more listening, less talking, less technical jargon).
  • Interactive breakout groups with investigators as scribes, gathering information but little input.

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Helping Stakeholders See Value of Input

  • Audio recorded and transcribed entire meeting.
  • Created detailed summaries of key points discussed.
  • Distributed summary of meeting to Stakeholders.
  • Prepared for in-person follow up.

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Helping Stakeholders See Value of Input: Preparing for In-person Follow Up

  • Research team digested transcribed Stakeholder comments.
  • Responded point-by-point to comments, modifying research protocol where appropriate:
    • Enhancing outcomes to improve relevance to different decision-makers (e.g., quality of life).
    • Adjusting emphasis of approach (e.g., considering harms of therapies in addition to effectiveness).

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Example Stakeholder Comments
Project 1: Antihypertensive Medications

  • Theme 1: Examine relationship of blood pressure and volume control (fluid management).
  • Response:
    • Several analyses planned to examine relationships between volume management and blood pressure control.
    • Studies to look at simultaneous changes in blood pressure, volume and blood pressure medications on outcomes.

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Example Stakeholder Comments
Project 2: Timing of Dialysis Initiation

  • Theme 1: Not enough information about pre-dialysis illness and events that led toward patients starting dialysis (e.g. sicker patients more likely to start earlier).
  • Response: Plan to use alternate datasets to assess pre-dialysis medical history:
    • Pre-dialysis ESRD Medicare Claims ("Backcasted Data").
    • Proposed use of other data from other cohorts with CKD (AASK/MDRD) to explore rates of progression toward ESRD.
    • Exploring alternative datasets (e.g. Cleveland Clinic).

Slide 19

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Example Stakeholder Comments
Project 3: Iron Management

  • Theme 1: Impossible to disentangle simultaneous use of erythropoiesis stimulating agents and iron. Both should be considered as primary exposures of interest.
  • Response:
    • Will explore simultaneous use of the two medications longitudinally.
    • Employ complex modeling strategies (marginal structural).

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Year 2: In-Person Follow Up

  • Second in-person meeting.
  • Reviewed Stakeholder feedback and our responses in document provided to them and during presentation.
  • Sought additional feedback.
  • Provided research updates (preliminary findings).
  • Obtained feedback on preliminary findings and.
  • Asked Stakeholders for input on framing and dissemination strategies.

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Year 3: Extending Impact of Stakeholder Engagement

  • Planning third in-person meeting:
    • Pre-meeting engagement to get ideas about extension of current research, other relevant research studies in ESRD.
  • Review final preliminary contract research findings, obtain feedback.
  • Focus on framing and dissemination of final projects.

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Final Planned Engagement

  • Plan to send Stakeholders summary of input over life of project.
  • Provide Stakeholders with some final products:
    • Obtain feedback on clarity of products.
    • Additional avenues for dissemination.
  • Thank Stakeholders for generous time investment.
  • Encourage future engagement.

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Resource Investment

  • Administrative (emails, letters, meeting materials coordination of meetings, obtaining COI statements) (45 hours per meeting).
  • Medical writer (20 hours).
  • Investigator preparation (20-40 hours depends on size of project).
  • Investigator presence at meetings (8 hours for 6 investigators).
  • Securing venue for meetings (travel, refreshments).
  • Audio recording and transcribing meeting (40 hours).

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Successful Strategies

  • Early engagement of Stakeholders.
  • Well-planned in-person meetings.
  • Setting clear expectations of the Stakeholders.
  • Demonstrating use of input from Stakeholders with report back.
  • Continued engagement throughout project.

Slide 25

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Challenges We Faced

  • Presenting a lot of scientific information to group of busy Stakeholders:
    • Technical aspects difficult to convey.
    • Sheer amount of information.
  • Ambitious contract research schedule:
    • Challenging to engage Stakeholders throughout year.
    • Would have liked to have resources to engage more frequently.
    • Much of the research happening in background while preparation for future meetings ongoing.

Slide 26

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Summary

  • Engagement of Stakeholders in contract research may require special consideration:
    • Help Stakeholders see their relevance.
    • Translate complex protocols for a broad range of audiences.
  • Demonstrating utilization of Stakeholder input important.
  • Advance planning critical to maximize output of Stakeholder groups:
    • Partner with experts in Stakeholder engagement.
    • Invest adequate resources and time to maximize yield.
Page last reviewed December 2012
Internet Citation: Engaging Stakeholders, Improving Research: Stakeholder Engagement in the DEcIDE Program: AHRQ's 2012 Annual Conference Slide Presentation. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/news/events/conference/2012/track_c/25_berkman_et-al/boulware.html

 

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