Engaging Stakeholders, Improving Research: Stakeholder Engagement in the DEcIDE Program
AHRQ's 2012 Annual Conference Slide Presentation
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Slide 1

Engaging Stakeholders, Improving Research: Stakeholder Engagement in the Developing Evidence to Inform Decisions about Effectiveness (DEcIDE) Program
L. Ebony Boulware, MD MPH
Associate Professor of Medicine
Johns Hopkins University
Slide 2

Objectives
- Identify potential challenges to Stakeholder engagement in comparative effectiveness research (CER) protocol development.
- Discuss engagement strategies that involve Stakeholders in a meaningful way to enhance the quality and relevance of study outcomes.
Slide 3

DEcIDE Network
- Developing Evidence to Inform Decisions about Effectiveness.
- Collection of research centers that the Agency for Healthcare Research and Quality (AHRQ) created in 2005.
- Centers gather new knowledge and information on specific treatments.
- Conducts studies on the outcomes, effectiveness, safety, and usefulness of medical treatments and services.
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From the Perspective of the Investigator: DEcIDE Network
- Research priorities established through previous Agency work:
- Engagement of Stakeholders and technical experts.
- Institute of Medicine CER priorities.
- Research opportunities competitively offered among centers:
- Proposal submission.
- Peer review.
- Contracted research:
- Aims, approach often pre-specified during contract negotiation.
Slide 5

From the Perspective of the Investigator: DEcIDE Network
- Stakeholder engagement still required during research.
- Plan for engaging Stakeholders must be specified within research applications.
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Emphasis of Stakeholder Engagement Changes During DEcIDE Projects
- Identifying and prioritizing topics of CER.
- Framing the questions.
- Selecting the comparators, outcomes.
- Creating conceptual framework.
- Data collection.
- Analyze and interpret results.
- Translation.
- Dissemination.
Mullins CD, Abdulhalim AM, Lavallee DC. Continuous patient engagement in comparative effectiveness research. JAMA 2012 Apr 18;307(15):1587-8. PubMed PMID: 22511684
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What Key Challenges Does DEcIDE Research Present?
- Orient Stakeholders to established research:
- Established questions, comparators.
- Preliminarily established research methodology.
- Help Stakeholders understand their value.
- Identify ways Stakeholder activities can enhance existing research plans:
- Enhance relevance.
- Input on planned approaches with end user in mind.
Slide 8

DEcIDE Patient Outcomes in End Stage Renal Disease (ESRD) Study
- 3-year ARRA contract to compare effectiveness of three treatment strategies for patients with ESRD (hypertension treatments, dialysis timing, iron therapy).
- First Stakeholder meeting held within first 4 months of funding (October 2010):
- Identifying and contacting Stakeholders.
- Working with partner to strategize and plan (Center for Medical Technology Practice, CMTP).
*Priorities established through IOM recommendations.
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Identifying Stakeholders (1)
| Stakeholder | Organization |
|---|---|
| Patients | National Kidney Foundation American Kidney Fund Independent Individuals |
| Clinical Professionals | American Society of Nephrology |
| Public Payers | CMS |
| Private Payers | Blue Cross Blue Shield Cigna Johns Hopkins Health Care |
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Identifying Stakeholders (2)
| Stakeholder | Organization |
|---|---|
| Federal Agencies | NIH/NIDDK NIH/NHLBI FBI |
| Dialysis Providers | Dialysis Clinics, Inc. (Not-For-Profit) |
| Dialysis Quality Assurance | Mid-Atlantic Renal Coalition |
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Orienting Stakeholders to DEcIDE ESRD Patient Outcomes Project
- Orient Stakeholders to project:
- Email brief executive summary.
- Brief telephone call.
- Prepare for meeting:
- Employed medical writer to distill 50 page research application into 10 page lay summary.
- Planned meeting agenda with help of CMTP.
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Preparing First Stakeholder Meeting
- In-person event in Baltimore, MD.
- Mailed Stakeholders materials before meeting:
- Summary of project.
- Detailed research protocols.
- Expectations of stakeholder roles.
- Meeting agenda and structure (pre-assigned breakout group leaders).
- Questions to be addressed during meeting.
- Began to prepare investigative team.
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Conducting Stakeholder Meeting
- Professional moderator.
- Discussed stakeholder roles, importance.
- Project summaries from research team.
- Breakout group discussions (organized by Stakeholder type):
- Key questions to frame research approach.
- Consider potential implications of positive or negative findings for decisionmakers.
- Informal lunch with group discussion of breakout group findings.
- Review discussion points and promised follow up.
Slide 14

Special Considerations
- Room setup (Stakeholders in center, investigators out of the way).
- Prior investigator preparation (i.e., more listening, less talking, less technical jargon).
- Interactive breakout groups with investigators as scribes, gathering information but little input.
Slide 15

Helping Stakeholders See Value of Input
- Audio recorded and transcribed entire meeting.
- Created detailed summaries of key points discussed.
- Distributed summary of meeting to Stakeholders.
- Prepared for in-person follow up.
Slide 16

Helping Stakeholders See Value of Input: Preparing for In-person Follow Up
- Research team digested transcribed Stakeholder comments.
- Responded point-by-point to comments, modifying research protocol where appropriate:
- Enhancing outcomes to improve relevance to different decision-makers (e.g., quality of life).
- Adjusting emphasis of approach (e.g., considering harms of therapies in addition to effectiveness).
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Example Stakeholder Comments
Project 1: Antihypertensive Medications
- Theme 1: Examine relationship of blood pressure and volume control (fluid management).
- Response:
- Several analyses planned to examine relationships between volume management and blood pressure control.
- Studies to look at simultaneous changes in blood pressure, volume and blood pressure medications on outcomes.
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Example Stakeholder Comments
Project 2: Timing of Dialysis Initiation
- Theme 1: Not enough information about pre-dialysis illness and events that led toward patients starting dialysis (e.g. sicker patients more likely to start earlier).
- Response: Plan to use alternate datasets to assess pre-dialysis medical history:
- Pre-dialysis ESRD Medicare Claims ("Backcasted Data").
- Proposed use of other data from other cohorts with CKD (AASK/MDRD) to explore rates of progression toward ESRD.
- Exploring alternative datasets (e.g. Cleveland Clinic).
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Example Stakeholder Comments
Project 3: Iron Management
- Theme 1: Impossible to disentangle simultaneous use of erythropoiesis stimulating agents and iron. Both should be considered as primary exposures of interest.
- Response:
- Will explore simultaneous use of the two medications longitudinally.
- Employ complex modeling strategies (marginal structural).
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Year 2: In-Person Follow Up
- Second in-person meeting.
- Reviewed Stakeholder feedback and our responses in document provided to them and during presentation.
- Sought additional feedback.
- Provided research updates (preliminary findings).
- Obtained feedback on preliminary findings and.
- Asked Stakeholders for input on framing and dissemination strategies.
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Year 3: Extending Impact of Stakeholder Engagement
- Planning third in-person meeting:
- Pre-meeting engagement to get ideas about extension of current research, other relevant research studies in ESRD.
- Review final preliminary contract research findings, obtain feedback.
- Focus on framing and dissemination of final projects.
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Final Planned Engagement
- Plan to send Stakeholders summary of input over life of project.
- Provide Stakeholders with some final products:
- Obtain feedback on clarity of products.
- Additional avenues for dissemination.
- Thank Stakeholders for generous time investment.
- Encourage future engagement.
Slide 23

Resource Investment
- Administrative (emails, letters, meeting materials coordination of meetings, obtaining COI statements) (45 hours per meeting).
- Medical writer (20 hours).
- Investigator preparation (20-40 hours depends on size of project).
- Investigator presence at meetings (8 hours for 6 investigators).
- Securing venue for meetings (travel, refreshments).
- Audio recording and transcribing meeting (40 hours).
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Successful Strategies
- Early engagement of Stakeholders.
- Well-planned in-person meetings.
- Setting clear expectations of the Stakeholders.
- Demonstrating use of input from Stakeholders with report back.
- Continued engagement throughout project.
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Challenges We Faced
- Presenting a lot of scientific information to group of busy Stakeholders:
- Technical aspects difficult to convey.
- Sheer amount of information.
- Ambitious contract research schedule:
- Challenging to engage Stakeholders throughout year.
- Would have liked to have resources to engage more frequently.
- Much of the research happening in background while preparation for future meetings ongoing.
Slide 26

Summary
- Engagement of Stakeholders in contract research may require special consideration:
- Help Stakeholders see their relevance.
- Translate complex protocols for a broad range of audiences.
- Demonstrating utilization of Stakeholder input important.
- Advance planning critical to maximize output of Stakeholder groups:
- Partner with experts in Stakeholder engagement.
- Invest adequate resources and time to maximize yield.


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