AHRQ Grant HS021902: Related Publication Summaries

Engaging Vulnerable Consumers in Developing Useful Public Health Care Reports

Rethinking the information priorities of patients

Longo DR, and Woolf SH.
Journal of the American Medical Association 2014, May 14; 311(18):1857-8.

Efforts have intensified to provide consumers with online data tools and consumer reports that offer profiles and statistics for evaluating specialists, hospitals, and other clinical facilities. This opinion piece examines two key questions about these resources: what should these resources look like, and more fundamentally, do patients really want them?

A qualitative study of vulnerable patient views of type 2 diabetes consumer reports.

Longo DR, Crabtree BF, Pellerano MB, Howard J, Saver B, Hannan EL, Lee J, Lundberg MT, Sabo R.
Patient 2016 Jun;9(3):231-40.

This study aims to identify whether vulnerable populations with type 2 diabetes perceive consumer reports as helpful in making decisions about diabetes care. It found that participants in 18 focus groups expressed minimal interest in currently available consumer reports. They instead listed personal referrals and interpersonal interactions among the most important factors when choosing a physician.