Skip Navigation Archive: U.S. Department of Health and Human Services U.S. Department of Health and Human Services
Archive: Agency for Healthcare Research Quality www.ahrq.gov
AHRQ Home—Live Site | Archive Home | Site Map
Archival print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to www.ahrq.gov for current information.

Practice Facilitation Handbook

Figure 5.1. Sample workflow map: lab result followup

Table of Contents

Figure 5.1. Sample workflow map: lab result followup. Text description shown below.

Source: Bodenheimer T. Workflow mapping: a tool for achieving meaningful use. University of California San Francisco, Department of Family and Community Medicine, Center for Excellence in Primary Care. Go to Module 5 Appendix.

Text Description

Flowchart of lab results being processed. It starts with lab results faxed. MA takes lab result from printer and pulls patient’s chart. MA gives chart and lab result to nurse, who follows lab result protocol. Implemented standing lab order also leads to this step. After following the protocol, the nurse writes normal, mildly abnormal, or very abnormal. If result is normal or mildly abnormal, nurse calls patients about lab results and schedules repeat lab for mildly abnormal lab per standing orders. If lab result is very abnormal, nurse brings lab result to clinician, clinician reviews lab result and gives instructions to nurse. Nurse implements instructions per standing orders.

Return to Document

Page last reviewed May 2013
Page originally created May 2013

Internet Citation: Figure 5.1. Sample workflow map: lab result followup. Content last reviewed May 2013. Agency for Healthcare Research and Quality, Rockville, MD.
https://archive.ahrq.gov/ncepcr/tools/pf-handbook/fig5.1.html

 

The information on this page is archived and provided for reference purposes only.

 

AHRQ Advancing Excellence in Health Care