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This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to www.ahrq.gov for current information.

Get Health Plan Surveys and Instructions

From this page, you can download the files needed to conduct the Medicaid and Commercial versions of the CAHPS Health Plan Surveys:

  • The questionnaires for adults and children.
  • Supplemental items that you can add to your questionnaire.
  • Guidance on administering the survey and preparing the data for analysis.
  • SAS®-based analysis programs and instructions for analyzing survey results.
  • Guidance on reporting survey results.

Current Survey: Download Health Plan Survey 5.0 and Instructions

  • To learn what documents are available to support your use of this survey, read: What's Available for the Health Plan Surveys 5.0 (PDF - 234 KB)
  • Search supplemental items to find optional questions that can be added to the 5.0 version of the Health Plan Survey to address specific topics. Please note that all supplemental items are currently being reviewed for use with this version; more items will be added as they are finalized.

Legacy Survey: Download Health Plan Survey 4.0 and Instructions

  • To learn what documents are available to support your use of this survey, read What's Available for the Health Plan Surveys (PDF - 216.19 KB)
Page last reviewed May 2016
Page originally created September 2013
Internet Citation: Get Health Plan Surveys and Instructions. Content last reviewed May 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/cahps/surveys-guidance/hp/instructions/index.html

The information on this page is archived and provided for reference purposes only.

 
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