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CAHPS Clinician & Group 12-Month Survey 2.0

The 12-Month Survey asks patients to report on their experiences with a doctor's office—both the health care provider they see and the office staff—over the last 12 months. This survey is part of the 2.0 version of the Clinician & Group Survey.

Download the CG-CAHPS 12-Month Survey 2.0 and Instructions (ZIP, 9.52 MB)

Quality Measures From the 12-Month Survey 2.0

The 12-Month Survey produces the following measures of patient experience:

  • Getting Timely Appointments, Care, and Information.
  • How Well Providers Communicate With Patients.
  • Helpful, Courteous, and Respectful Office Staff.
  • Patients' Rating of the Provider.
  • Provider's Attention to Your Child's Growth and Development (Child only).
  • Provider's Advice on Keeping Your Child Safe and Healthy (Child only).
Page last reviewed April 2020
Page originally created June 2012

Internet Citation: CAHPS Clinician & Group 12-Month Survey 2.0. Content last reviewed April 2020. Agency for Healthcare Research and Quality, Rockville, MD.
https://archive.ahrq.gov/cahps/surveys-guidance/cg/12-month/index.html

The information on this page is archived and provided for reference purposes only.

 
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