AHRQ Protocol for Gathering Patient Comments on Experiences With Care
In January 2017, AHRQ released a new set of five open-ended questions for obtaining patient comments using the CAHPS Clinician & Group Survey (CG-CAHPS). These questions, called the Patient Narrative Elicitation Protocol (beta version), prompt survey respondents to tell a clear and comprehensive story about their experiences with their health care provider and the staff in his or her office.
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