This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
Please go to www.ahrq.gov for current information.
Figure 1. National Healthcare Quality Report Conceptual Framework (Text Description)
| Consumer Perspectives on Healthcare Needs |
Components of Healthcare Quality |
| Effectiveness |
Safety |
Patient
Centeredness |
Timeliness |
| Staying healthy |
|
|
|
|
| Getting better |
|
|
|
|
| Living with illness or disability |
|
|
|
|
| Coping with the end of life |
|
|
|
|
Source: Developed by Edward Kelley, Ph.D., Center for Quality Improvement and Patient Safety, AHRQ, Rockville, MD. Reprinted by permission of Edward Kelley.
Return to Figure 1
5600 Fishers Lane Rockville, MD 20857