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Lessons Learned:
Implementation (continued)
- Focus use of HIT as a tool to sustain quality and operational improvement
- Standardized data elements and use of redesigned forms facilitate CNA adoption of HIT
- Redesign workflow prior to HIT implementation
- - Current workflow idiosyncratic and difficult to automate
- Involve front-line in teams to redesign workflow
- Establish partnerships and local champions
- Dedicate project management resources
- Nursing home facilities lack knowledgeable and experienced team to implement information technology, train staff, and managing change to achieve results.
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