This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
Please go to www.ahrq.gov for current information.
Those companies are adopting innovation at different rates

| laggards |
late majority |
early majority |
early adopters |
leading edge |
M&A +
Six Sigma |
No Man's Land |
Innovation 1.0 |
Innovation 2.0 |
Innovation 3.0 |
"Stay the
course" |
"If" |
"How" |
"How it scales" |
"Why" |
burning
question
|
Is innovation the way to grow profitably in the post-Six Sigma era?
|
How do we find big ideas and get them off the ground?
|
How do we make innovation easier, more systematic, so it doesn't rely on heroic acts?
() |
What does it mean to our customers? To our employees?
To the world?
() |
| focus |
search for organic growth |
methods and protocols |
innovation operating model |
cultural transformation |
| unit of measure |
experiments |
projects |
programs |
cultures |
Source: Peer Insight analysis of 115 recent service innovation projects
Previous Slide Contents Next Slide 