This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
Please go to www.ahrq.gov for current information.
Avoid Trying to "Boil the Ocean"
Introduced initiatives that were broad in scope and would address several question areas
AIDET
Hourly Rounding
Empathy Training
Focused on Discharge Information; the only area Tenet scored slightly below average compared to the HCAHPS Chartbook data
Previous Slide Contents Next Slide 
5600 Fishers Lane Rockville, MD 20857