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Questions we ask
- How do you define value ("return") qualitatively?
- How do you define cost ("investment") qualitatively?
- From what perspective are your definitions derived?
- individual / family
- provider
- payer (and intermediaries)
- the public good
- What is the domain of measurement?
- a technology?
- a system of care?
- How well can we measure cost and return?
- How much trouble should we take to perform these measurements?
- To what extent does "ROI" really guide decision-making for HIT?
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