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Reliability: Lack of a framework for describing differences

By program description
- Care Coordination
- Identify & Assess Patient
- Co-Develop the Care Plan
- Communicate with All Relevant Participants
- Monitor and Adjust
- Evaluate Health Outcomes
By what a patient actually receives (‘dosage')
| Service category |
All patients |
| ALL |
22,899 |
| Following evidence-based protocols |
12,955 (56.6%) |
| General education |
6,808 (29.7%) |
| Communication |
6,789 (29.7%) |
| Motivating patients |
6,243 (27.3%) |
| Social issues / barriers |
8,221 (35.9%) |
Dorr, JGIM, 2007
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