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Revenues
| Revenue Category |
Description |
Impact on ROI |
One-time or ongoing |
Main Driver |
| Medical charges |
Lower patient volume during implementation |
- |
One-time |
Reduced schedule during implementation period |
| Medical charges |
Higher patient volume |
+ |
Ongoing |
Redeployment of staff time from administrative tasks (e.g., chart-chasing) to patient interactions and/or conversion of paper medical records space to exam room
More efficient scheduling – better ability to track and fill missed appointments |
| Medical charges |
Higher charge capture |
+ |
Ongoing |
More complete coding and documentation
Lower claim rejection due to filing errors |
| Medical charges |
Better receivables management |
+ |
Ongoing |
Better tracking of accounts receivable (or elimination of need for billing service) |
| Medical charges |
Better ability to benefit from existing incentives or P4P |
+ |
Ongoing |
Better benchmarking and ability to document metrics required for incentives |
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