Slide Presentation from the AHRQ 2007 Annual Conference

Midpoint Survey Report Example: Nurse vs. Administration, Positive Scores by Dimension

A line graph compares administration and nursing scores for 12 safety activities. The two scores follow a similar pattern.

• 1. Overall perceptions of safety: administration, 73%; nursing, 59%.
• 2. Frequency of events reported: administration, 55%; nursing, 56%
• 3. Supervisor manager expectations: administration, 80% nursing, 78%.
• 4. Organizational learning: administration, 81%; nursing, 78%.
• 5. Teamwork within units: administration, 89%; nursing, 80%.
• 6. Communication openness: administration, 80% nursing, 68%.
• 7. Communication about error: administration, 78%; nursing, 70%.
• 8. Nonpunitive response to error: administration, 55%; nursing, 38%.
• 9. Staffing: administration, 60%; nursing, 52%
• 10. Hospital support for patient safety: administration, 85%; nursing, 65%.
• 11. Teamwork across hospital unit: administration, 62%; nursing, 55%.
• 12. Hospital handoffs and transitions: administration, 50%; nursing, 46%.

Notes:

No substantive overall differences between baseline and midpoint results.
Differences by respondent position were found in both baseline and remeasurement data.
Nursing staff rated safety culture lower, and administrative staff higher than the rest of the respondents.
Nurses and administrators' responses to individual items often defined the extremes.
Significant differences between nursing and administration with regard to patient safety culture in their facilities.
Based on the key informant interviews, administrators were not necessarily aware of what is happening with their patient safety projects.